This section establishes the contracting and acquisition of products through the website https://www.thebraliz.com, owned by Pravela Professional SLU, hereinafter TheBraliz.com.
By accepting this contract, the consumer and / or user (hereinafter client) accepts the following:
That he is a person with sufficient capacity to contract.
That you have read, understand and accept without reservation and each one of the points of these general contracting conditions.
That it assumes all the established obligations.
TheBraliz.com does not have the purpose of processing data corresponding to minors. The Braliz.com only sells to persons of legal age in accordance with Spanish legislation (article 315 of the Civil Code).
These conditions will have an indefinite validity period and will be applicable to all contracts made through the website https://www.thebraliz.com.
TheBraliz.com reserves the right to modify the contractual offer, constituted by these general conditions and the list of products and their prices, at any time, although said modifications will not be made with the contracts already made by the consumer and / or user previously. For all these reasons, it is recommended to read it before proceeding to purchase any product / or service offered.
On the one hand, Pravela Professional SLU (Owner of the website https://www.thebraliz.com) with CIF / NIF B76302520 as supplier of the products contracted by the consumer and / or user, with registered office at Calle Felix Rodriguez Aleman, Edif. 13, Local 3 in Telde 35200 - Las Palmas (Canarias-Spain), contact email: info@thebraliz.com and telephone 607699580.
On the other hand, the client, whose purpose is to be a consumer and / or user of the same and / or contract the products or services of TheBraliz.com.
For communication purposes, TheBraliz.com makes the following means available to the client:
Email: info@thebraliz.com
Phone: 607699580 (spanish)
Postal address: Calle Felix Rodriguez Aleman, Edif. 13, Local 3 in Telde 35200 - Las Palmas (Canary Islands-Spain)
Contact and user service form
The communications made between the client and TheBraliz.com by said means will be considered effective and valid for all purposes.
The client undertakes to make lawful use of the website and the services provided therein, respecting current legislation and refraining from harming the rights and interests of third parties and The Braliz.com.
The client is responsible for the veracity of the data provided to The Braliz.com, therefore it is responsible for the consequences that may be caused by providing false or erroneous information on this website.
The client must respect and accept the general contracting conditions, the legal notice, the conditions of use and privacy established on this website.
Failure to comply with the foregoing, may lead to the withdrawal or cancellation of services by The Braliz.com without prior notice and without the right to any compensation, as well as the initiation of legal actions to which it had right to visit The Braliz.com.
TheBraliz.com undertakes to respect the obligations established in these general contracting conditions established.
For any information or to solve doubts, the client will have the form established for this purpose in the "Contact" section either by phone 607699580, or via email to the e-mail address info@thebraliz.com indicating the number of order or establishing your query.
The language in which the relationship with the client is perfected will be Castilian (Spanish), being able also to answer in writing in English, German or French (translated by Google translation).
The object of this contract is to regulate the relationship between TheBraliz.com and the client at the moment in which the client gives their consent during the contracting process by accepting the corresponding box. (Box that, prior to its acceptance, will inform about these general contracting conditions).
The contractual purchase - sale relationship will entail the delivery in exchange for a certain price on the website of a product.
The purchase of TheBraliz.com products can be done in the following way:
It is reported that in accordance with what is required by art. 27 of Law 34/2002 on Services of the Information Society and Electronic Commerce, the contracting procedure will follow the following steps:
1.- Registration (optional)
In order to simplify the purchase process as much as possible, the user can register through a form established for that purpose in the "USERS" section, or when the purchase of a product is to be made.
To carry out this registration, you will proceed to the creation of a user account. For this, the user must freely and voluntarily provide the personal data that will be required.
The user will select a username and password, agreeing to make diligent use of them, and not to make them available to third parties, as well as to notify the provider of the loss or theft of them or of possible access by an unauthorized third party. , in such a way that it proceeds to immediate blocking.
The user will not be able to choose as a user name words that are intended to confuse others by identifying him as a member of the provider, as well as abusive, insulting expressions and in general, contrary to the law or the requirements of morality and good manners.
Notwithstanding the foregoing, the user may have the option of making the purchase without registering on the platform.
2.- Product choice and purchase
The different types of products appear in the central and upper part.
Click on the desired category and choose the product you want to purchase. Subsequently, a descriptive sheet will appear where the characteristics of the same and its price without taxes are detailed.
In the event that the selected product is not available as stock, it will appear expressly indicated and cannot be added "to the cart".
To add the desired available product "to the cart", you have to click on the link "buy" or "Add to cart". Subsequently, the purchase menu will appear, where the user will be able to know the total price of the purchase, as well as having the possibility of canceling it through the Delete command.
Once the selection of products to be purchased has been made, the buyer has to fill out a form in the event that they have not previously registered. This completion is done for the purpose of shipping, billing and managing your personal data.
Once the purchase process is finished, a summary of the previous process will appear with the data provided, so that you can either rectify any data or confirm your order.
You will make the payment of the product according to the selected procedure.
The purchase is finalized.
Once the purchase is made and within a maximum period of 24 business hours The Braliz.com will send by email a proof of purchase with the transport tracking number of your order (check spam or junk mail).
The main characteristics of each product / are described in their corresponding sheets or sections. (Features, price, offers, discounts, etc.).
The offers will be duly marked and identified as such, conveniently indicating the previous price and the price of the offer.
The sale of products will take place in European, African, American and Asian territory. The rest of the territories are expressly excluded.
Of course we deliver in the Canary Islands ... it would be good!
For any information about the order, the client will have the form established for this purpose in the "Contact" section either by phone 607699580, or via email to the e-mail address info@thebraliz.com indicating the order number that was assigned to you in the purchase confirmation email.
The client accepts that the economic valuation of some of the products may vary in real time. As a consequence, the price to be applied will be the one in force on the date the order is placed. Notwithstanding the foregoing, said final price will be communicated to the customer in the electronic purchase process in advance and before he proceeds to formalize his acceptance of the purchase.
The prices indicated for each product are exempt from Value Added Tax (VAT) and in any case will be expressed in Euro (€).
The Braliz.com is not responsible for the possible collection of VAT requested by the customs department of the recipient's region (except the Canary Islands, Ceuta and Melilla, where they are exempt from VAT).
If the corresponding IGIC (Canarian Tax) will be applied for orders destined for the Canary Islands.
In the prices indicated in the products, unless expressly indicated otherwise, they do not include shipping costs, shipping insurance or any other additional services and annexes to the product purchased.
Notwithstanding the foregoing, the client may check and calculate the total price of the product with the exact breakdowns before proceeding to formalize the payment in the web purchase process.
The product will be considered delivered to the customer at the time it is available to the customer and the receipt is signed by the latter to the transport / postal agency.
The delivery of the orders will be made at the delivery address freely designated by the customer in the registration / purchase process once the payment has been executed and confirmed.
In no case will TheBraliz.com be held responsible when the delivery of the product does not take place as a result of the data provided by the client being false, inaccurate or incomplete, or when the delivery cannot be made for reasons beyond the control of the entity in charge. of the shipment, as it is, the absence of the recipient, or delays due to customs reviews in the country of destination and voluntary dissent on the part of the buyer.
Deliveries will be made according to the term established in the following table:
Orders received will be shipped the next business day.
In these periods, Saturdays, Sundays and holidays in force in Spain (national or local) will not be taken into account.
It is possible that it may be delayed beyond the established deadlines, in this case, The Braliz.com, will adopt the measures required of a diligent merchant for the delivery to be carried out in the agreed time, and if not, within the maximum period 30 calendar days from the purchase of the product as specified by current regulations on Consumers and users (art. 109).
If, despite this, the product is still not delivered, the buyer has the right to call on The Braliz.com to comply within an additional period appropriate to the circumstances. If the entrepreneur does not deliver the goods within said additional period, the customer will have the right to terminate the contract, and the seller must proceed to reimburse, without any undue delay, all the amounts paid by the buyer under it.
The online store will automatically calculate the transport costs according to the destination and weight of the order (visible in the shopping cart before completing the purchase).
These data will be provided by the client at the moment in which the registration is made effective through the form.
Once the order has been placed and its amount confirmed, the system will calculate the cost of the shipping costs, for which, the customer can check the purchase invoice at any time on its screen, in which the costs of the purchase will be broken down. order and shipping.
If the destination address is on the island of Gran Canaria, you have the option of choosing 3 collection points for the customer (Vecindario, Telde and Las Palmas de Gran Canaria), so you will save on shipping costs.
The client, after receiving an email that his order has been sent, if after a reasonable period of time he does not receive the product, he can contact TheBraliz.com by phone 607699580, by the "Contact" form or by mail: info@thebraliz.com in order to clarify the cause of the delay.
Once the claim is obtained, TheBraliz.com will contact the client in order to explain what happened and reach an agreement about what happened.
If, once the purchase is made, you wish to cancel an order that has not yet been issued, you can do so as long as it is indicated through the contact form established for that purpose in the "Contact" section or in writing to the email address info @ thebraliz .com, customer service form or by phone to the number 607699580 indicating the number of the order to be canceled.
None of the contracting parties will have any responsibility for any type of fault due to a major cause. The termination of the contract will be postponed until the termination of the force majeure situation.
The consumer and / or user will have a period of 14 calendar days from the date of receipt of the product to return it without having to indicate the reason and without incurring any cost.
The product must be returned in perfect condition without limiting the use of the product (as long as it does not go beyond the mere verification of its good condition and operation).
It is expressly informed that the consumer will have to pay the shipping costs for the return of the goods when he exercises his right of withdrawal.
The following exceptions are established in the exercise of the right of withdrawal and which are expressly included in the Law on consumers and users, which are, among others:
To exercise their right of withdrawal, the consumer and / or user has a period of 14 calendar days from receipt of the product. For this, they will fill in the form established for this purpose in the "Contact" section.
Either by one means or another, your communication must contain the following information:
From the date on which you notify us of your decision to withdraw from the contract, the consumer and / or user has a period of 14 calendar days to return the purchased good to TheBraliz.com in perfect condition together with a copy of the invoice of purchase
TheBraliz.com will communicate without delay to the consumer and / or user by email the acknowledgment of receipt of said withdrawal, with the shipping instructions by the consumer and / or user. Once the product or the consumer and / or user has received reliable proof of the return of the good, TheBraliz.com will deliver without undue delay the sums delivered by the consumer and / or user (except for the amount corresponding to shipping costs) .
The contractual guarantee offered is the one established in Royal Legislative Decree 1/2007, of November 16, which approves the revised text of the General Law for the Defense of Consumers and Users. The Braliz.com will be liable for any lack of conformity that is manifested within a period of two years from delivery, as long as the client has informed The Braliz.com of said lack of conformity within two months of being aware of it. her. In the event of a defective product, the seller will proceed, as appropriate, to repair, replace, lower the price or terminate the contract.
At the address Calle Felix Rodriguez Aleman, Edif. 13, Local 3 in Telde 35200 - Las Palmas (Canary Islands-Spain) the consumer and / or user has at their disposal complaint sheets, as established by the competent regulations in this matter. Notwithstanding the foregoing, the consumer and / or user may, in any case, request their referral through the contact form established for that purpose in the "Contact" section or to the email address info@thebraliz.com.
